Privacy Policy

Last updated: 20 May 2026  |  Effective date: 20 May 2026

FusionFrag Pty Ltd (ABN 47 123 456 789) ("FusionFrag", "we", "us", or "our") operates the website fusionfrag.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using fusionfrag.pro, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, and city/state when you submit a contact form, newsletter subscription, or tournament registration.
• Usage data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs, collected automatically via server logs and analytics tools.
• Communications: the content of messages you send us through our contact form or by email.
• Cookies and tracking data: as described in our Cookie Policy.

We do not collect sensitive information (such as health, financial, or government identifier data) unless you voluntarily provide it and we have a lawful basis to do so.

2. How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and provide customer support;
• Send you our newsletter and gaming news updates (only with your consent);
• Process and manage tournament team registrations;
• Improve the content, functionality, and performance of fusionfrag.pro;
• Analyse website traffic and user behaviour to enhance user experience;
• Comply with our legal obligations under Australian law.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: trusted third-party providers who assist us in operating our website and services (e.g., email delivery, analytics), subject to confidentiality obligations;
• Legal requirements: when required by law, court order, or government authority in Australia;
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security reviews to protect your data from unauthorised access, disclosure, or loss.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscribers may unsubscribe at any time, and their data will be removed within 30 days of the request.

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Withdraw consent for marketing communications at any time;
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been breached.

To exercise these rights, please contact us at [email protected].

7. Cookies

We use cookies and similar tracking technologies on fusionfrag.pro. For full details on the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., game publishers, tournament organisers). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

FusionFrag is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Continued use of fusionfrag.pro after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, FusionFrag Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234